opwdd plan of protective oversight

If give medication PRN is stated, were conditions/symptoms for administration clear and followed? Did the person use any assistive devices (gait belt, walker, etc.)? Habilitation providers are responsible for working with the individual and his or her circle of support to: This page is available in other languages, Person-Centered Planning and Community Inclusion, Office for People With Developmental Disabilities. unusually agitated, progressive muscle weakness, more confused? Any predispositions? Did the person require staff assistance to stand, to walk? Future hospitalizations? This Inventory is a tool that can help to generate meaningful conversations with a person regarding the possible risk areas in his/her life. What was the person's level of supervision? Were there visits, notes, and directions to staff to provide adequate guidance? endstream endobj startxref ;yC| ADMS, (x) Oversight, protective. Did it occur per practitioners recommendations? Were there any surgeries or appointments for constipation and/or obstruction? Billing, HCBS, Were there previous episodes of choking? The goal of the ISP is to ensure the provision of those things necessary to sustain the person in his/her chosen environment and preclude movement to an ICF/DD. Was there a PONS? An authorized provider's written assurance that a person placed in an individualized residential alternative has a plan for appropriate supervision by a qualified party. Was overall preventative health care provided in accordance with community and agency standards? Did the person have an injury or illness that impaired mobility? It is an individualized approach to service planning, structured to focus on the unique values, strengths, preferences, capacities, interests, desired outcomes, and needs of the person. Were they followed? Were there any recent changes in auspice/service providers which may have affected the care provided? The New York State Department of State provides free access to all New York State regulations online atwww.dos.ny.gov. The information provided in this Plan for Protective Oversight summarizes alternatives so that the participant's health and welfare can be maintained in the community and that he/she is not at risk for nursing home placement. (2) A facility in this class housing nine or more persons shall meet the physical plant, Life Safety Code and environmental requirements for supervised community residences listed in sections 635-7.1, 635-7.2 and 635-7.3 of this Title. The Oversight Plan is the EPA OIG's guide for audits, evaluations, and other . Based on documentation reviewed and interviews, has the investigator identified specific issues/concerns regarding the above? Give a comprehensive description that shows whether or not care was appropriate prior to the persons death. If seizures occurred, what was the frequency? This page is available in other languages, Office for People With Developmental Disabilities. the person and/or entity responsible for monitoring the plan. The tool identifies risk factors and the services needed to mitigate them, and assigns specific persons who will be responsible for providing the necessary service and oversight. Short URL: http://www.advancingstates.org/node/50465, Leadership, innovation, collaboration for state Aging and Disability agencies, ADvancing States Did necessary communication occur? Thus, an individual may be capable of participation in planning for his/her services and programs but still require assistance in the management of financial matters. W t|C'TCT3W0 `A-][-|xA;f!Z}gV42`C!M_dgeLvkZeE~2 Was the PONS followed? Was written information related to choking risk and preventive strategies available to staff? The1915(c) Childrens Waiver and 1115 Waiver Amendments can be found on the Department of Health website. When was his or her last EKG? What is the pertinent staff training? <> For the purpose of this regulation, this shall mean residents of New York State or neighboring states living within general proximity of one or more of the community residences operated by an agency. Hospital Deaths: If death occurs in the hospital the following are general questions to consider: See End of Life Planning/MOLST, below Expected Deaths, end-stage disease: With certain conditions like Alzheimers, COPD, or heart failure, symptoms are expected to worsen over time and death becomes increasingly likely. It is an individualized approach to service planning, structured to focus on the unique values, strengths, preferences, capacities, interests, desired outcomes, and needs of the person. Reassessment of the person's functional needs. Dysphagia, dementia, seizures can happen with neurological diagnosis. Plain Language, ADMS, Other? Was it provided? Was the person receiving medications related to the cardiac diagnosis and were there any changes? Exhibit any behavior or pain? C. Plan for Protective Oversight (PPO) The PPO (refer to Appendix C - form C.4) indicates all key activities that directly impact the health and welfare of the participant and clearly identifies the individual (s) responsible for providing the needed assistance to the participants in the event of an emergency or disaster. A temporary use bed is counted in determining the facility's certified capacity. Were the safeguards increased to prevent further food-seeking behaviors? Were decisions regarding care and end-of-life treatment made in compliance with the regulations regarding consent? Relevant policies (CPR, Emergency Care, Triage, Fall and Head Injury Protocols). Did the person have a history of Pica? Phone: (202) 898-2578 | Fax: (202) 898-2583 | info@advancingstates.org. Were appointments attended per practitioners recommendations? A capable adult person cannot override the authority of a guardian appointed in accordance with the Surrogate's Court Procedure Act, or of a conservator, or of a committee. What was the infection? Was there a PONS for dysphagia/dementia/seizures? It is the Level II SSI payment amount minus the minimum personal allowance in section 131-o of the New York State Social Services Law. Not all documents may be relevant to your investigation. The written document that is developed by an individual's chosen service coordinator, the individual and/or the parties chosen by the individual, often known as the persons circle of support, that describes the services, activities and supports, regardless of the funding source, and that constitutes the person's individualized service environment. <> General notes, staff notes, progress notes, nursing notes, communication logs. DNR? How many? Who reviewed the bowel records (MD, RN)? If there are no changes to the PPO, the participant and the SC sign the last page of the Addendum indicating that the PPO was reviewed and there were no changes. Once this happens, multiple organs may quickly fail and the patient can die. Transfer of Oversight/Service Provision Between Programs. What were the PONS in place at the time? Those criteria which specify the basis of documenting compliance for the purposes of issuing an operating certificate. Individual Plan of Protective Oversight. Capability as stipulated by this definition does not mean legal competency; nor does it necessarily relate to a person's capacity to independently handle his or her own financial affairs; nor does it relate to the person's capacity to understand appropriate disclosures regarding proposed professional medical treatment, which must be evaluated independently. Whenever there is doubt on the part of any other party interested in the welfare of the individual as to that person's ability to make decisions, as ascertained by the program planning team, a determination of capability is to be made by an external capability review board, designated by the commissioner. The funds are made available in accordance with section 41.36(n) of the Mental Hygiene Law and payment is made on a semiannual basis to the agency. Furthermore, OPWDD cannot provide individual legal advice or counseling. Were there any recent medication changes? (w) OPWDD. Was the plan clear? If the person was between age 50 and 75, when was his or her last screening for colon cancer and what were the results? If there are any changes, a new PPO must be completed and signed by the participant, SC and any individuals listed as Informal Supports to the participant. If the person was diagnosed with dysphagia, when was the last swallowing evaluation? As used in this Part, the term indicating the need for appropriate written guidance for staff, whether such guidance is in the form of a policy statement, a policy statement with accompanying procedures, or procedures only. Any place operated or certified by OPWDD in which either residential or nonresidential services are provided to persons with developmental disabilities. The Person-Centered Planning process should empower people with intellectual and/or developmental disabilities to have an active voice in the development of their Person-Centered Service Plan (PCSP) and in shaping their futures. Health & Safety in the Home, Workplace & Outdoors, Clinical Guidelines, Standards & Quality of Care, All Health Care Professionals & Patient Safety, James V. McDonald, M.D., M.P.H., Acting Commissioner, Multisystem Inflammatory Syndrome in Children (MIS-C), COVID-19 Excelsior Pass/Excelsior Pass Plus, Addressing the Opioid Epidemic in New York State, Drinking Water - Boiling Water and Emergency Disinfection Info, Health Care and Mental Hygiene Worker Bonus Program, Learn About the Dangers of "Synthetic Marijuana", Maternal Mortality & Disparate Racial Outcomes, NYSOH - The Official Health Plan Marketplace, Help Increasing the Text Size in Your Web Browser. Was there a known behavior of food-seeking, takingor hiding? Were staff aware of the risks/ plan? A Plan of Nursing S ervices (PONS) is required by OPWDD and addresses a service recipient's individual medical needs. Were problems identified and changes considered in a timely fashion? about ADM#2021-04R Crisis Services for Individuals with Intellectualand/or Developmental Disabilities (CSIDD) Service Requirements and Billing Standards. The focus of the investigation should remain under the care and treatment provided by the agency. The plan shall include provisions for ensuring: (i) The assessment of each person's need for the amount and type of supervision necessary including both staff and/or technology as appropriate to the person and circumstance. The basis of documentation may include facility specific record; specified forms or reports; specified contents of records, reports or forms; and/or other means of assessing compliance such as interviews with individuals, employees or volunteers, and/or onsite observation of activities and the environment. endobj (iv) The establishment of a process whereby the person's continuing need for the originally recommended amount and type of protective oversight can be periodically reviewed, and modified as necessary. 1 0 obj Medical record last annual physical, hospital records, consultations relevant to cause of death. stream Determine the necessary medical criteria. Was the person receiving any medications related to this diagnosis? A facility providing housing, supplies and services for persons with developmental disabilities and who, in addition to these basic requirements, need supportive interpersonal relationships, supervision, and training assistance in the activities of daily living. OPERATION OF COMMUNITY RESIDENCES, The agent or operator of a facility operated or certified by OPWDD. 257 0 obj <>stream Ensure that individual medication is administered as prescribed. Revised Protocols for the Implementation of Isolation and Precaut Protocols for the Management of mpox (monkeypox) in OPWDD Certifi ADM #2022-06 Direct Provider Purchased/Agency Supported/Contract ADM#2021-04R Crisis Services for Individuals with Intellectualand ADM #2015-02 Service Documentation for Community Transition Servi ADM #2018-06R2 Transition to People First Care Coordination. respective service environment. Were staff trained on the PONS? Was there any time during the course of events that things could have been done differently which would have affected the outcome? Antibiotics? Person-Centered Service Plans are expected to change and to adjust with the person over time. Was it implemented? When was the last consultation? Specialist care, per recommendations? Did staff understand and follow dining/feeding requirements? Were vital signs taken after the fall (this may determine hypotension)? A bed made available to a person with developmental disabilities for short-term purposes. Were the actions in line with training? OPWDD shall verify that staff and persons residing in the facility are trained and evaluated regarding their performance of said plan. Were appointments attended per practitioners recommendations? Hospice/palliative care plans, if applicable. Were established best practice guidelines used to determine that appropriate consults and assessments were completed when appropriate? Did staff report per policy, per plans, and per training? Title: Nursing Home Tansition and Diversion Medicaid Waiver Manual - Plan for . (5) Each facility in this class shall ensure the provision of, or provide as its minimum responsibility, protective oversight (see glossary) appropriate to the person's needs. 167 0 obj <>stream The fact that a correspondent is providing advocacy for a person as a correspondent does not endow that party with any legal authority over person's affairs. opwdd plan of protective oversightlist of chase merchant id numbers opwdd plan of protective oversight. Were there any relevant OPWDD nursing policy/guidance or Administrative Directive memorandums that should have been followed? Was there evidence of MD or RN oversight of implementation? Addressed in the plan: money management, medication management, kitchen safety, back-up staffing for unscheduled staff absences. Aspiration Pneumonia (People who are elderly are at a higher risk)? Was there bowel tracking? Home; Our Practice; Services; What to expect. 4241 Jutland Dr #202, San Diego, CA 92117. OPWDD 149 - signed and dated by the investigator - mandatory Death certificate and/or autopsy (if performed) (this should be identified as the . (3) A facility in this class for eight or fewer persons, shall meet the building code listed in section 635-7.1(h)(1)(ii) of this Title or for New York City in section 635-7.1(i)(1)(ii) of this Title and the environmental requirements listed in section 635-7.4(b)(3) of this Title. % 2 0 obj If not, were policies and procedures followed to report medication errors? Questions for persons with particular medical histories/diagnoses: Listed below are some situations which can influence the focus of questions. Was there any illness or infection at the time of seizure? When was the last neurology appointment? What was the latest prognosis? If the participant's situation has changed and he/she now has a legal guardian, the SC will request and obtain the guardian documentation. If a GI or surgical consultation was requested by the primary care doctor, when was it done and when was the most recent follow up if applicable? risk assessment; protective oversight; brain injury; unstaffed time; emergency plan; medication administration; risk assessment; planning tools and products, http://www.advancingstates.org/node/50465. 690 0 obj <>/Filter/FlateDecode/ID[<59ED846B642C84478C9F98D6F6215179>]/Index[665 40]/Info 664 0 R/Length 110/Prev 246535/Root 666 0 R/Size 705/Type/XRef/W[1 3 1]>>stream What were the safeguards for safe dining e.g. Were plans and staff directions clear on how to manage such situations? Were there any changes in medication or activity prior to the obstruction? (1) OPWDD shall verify that each individualized residential alternative has implemented a facility evacuation plan. hb```%\@9V6]h If so, what guidelines? The assessment of capability in relation to each issue as it arises will be made by the person's program planning team. the person's clinical and support needs as identified through an OPWDD approved assessment (described in more detail in Assessments); the necessary and appropriate services and supports (paid and unpaid) that are based on the person's preferences and needs; any services that the individual elects to self-direct (described in more detail in Question 5); the providers of those services and supports; if a person resides in a certified residential setting, that the residence was chosen by the personafter consideration of alternative residential settings (described in more detail in Roles and Responsibilities); the risk factors and measures in place to minimize risk, including person-specific staffing, back-up plans and strategies when needed (described in more detail in Roles and Responsibilities); and. OFFICE FOR PEOPLE WITH DEVELOPMENTAL DISABILITIES, PART 686. Providers may disclose PHI to health oversight agencies, (e.g., the government agency which licenses the provider), for legally authorized health oversight activities, such as audits and investigations. hVKo8+ ~ bTuaJiNws)zof8C?KC2%D(pmZdhD$IB$gWhp*U> OGW9ZTkz6EE'#1i> |DwK,]~]#NG[:(]U%RYSwqxwu0"c.Cg,m6~bY!qSPT}32^W0wvv_&br5;P&vP/UYmrvb[^Bka>XBL)%Z WO The Person-Centered Planning process should also incorporate the following: The Person-Centered Service Plan must include and document the following: Once the Person-Centered Service Planis completed and signed, the SC/CM is responsible for implementing and monitoring the plan as outlined in the OPWDDs ADM #2010-03 and ADM #2010-04. They are children and adults with a range of abilities and needs. NY Department of State-Division of Administrative Rules. Stop/reduce a bowel medication? [u_+rm=)r1=NpY\5=sY.g|iAu. Did the person have any history of seizures or other neurological disorder? There are several resources to support the planning process and the delivery of exceptional care in the most integrated community settings. (4) An individualized residential alternative shall meet the requirements of this Part as set forth in sections 686.1, 686.2, 686.3, 686.4, 686.5, 686.9, 686.15(a)(1)-(3) (as appropriate) and 686.16 of this Part. Self-Direction, Seizure? (1) The governing body of a community residence operated by a voluntary agency is the board of directors as empowered by the agency's articles of incorporation, consisting of at least three persons, and which is generally representative of the community, (. Could it have been identified/reported earlier? The PPO must be sent to the RRDS for review and signature. at the mall, picnic, or bedroom)? Were the plans followed? The Office for People with Developmental Disabilities (OPWDD) is responsible for assuring that services rendered are of high quality and effectiveness while engaging in oversight functions with other agencies so that the civil rights . Did the person receive any medications that could cause drowsiness? When was his or her last lab work (especially if acute event)? (4) OPWDD shall verify that persons living in the facility are receiving appropriate protective oversight in accordance with the following: (i) any parties with supervision responsibilities have received training appropriate to the protective oversight needs of the persons in the facility including, but not limited to, first aid; (ii) any parties with supervision responsibilities are aware of the specifics of each person's plan for protective oversight; and. ",#(7),01444'9=82. Scheduling meetings with the person at times and locations convenient for the individual; Providing necessary information and support to ensure that the person, to the maximum extent possible, directs the process and is enabled to make informed choices and decisions related to both service and support options and living setting options; Aware of cultural considerations, such as spiritual beliefs, religious preferences, ethnicity, heritage, personal values, and morals, to ensure that they are taken into account; Communicating in plain language and in a manner that is accessible to and understood by the individual and parties chosen by the person. Can you confirm that any vague symptoms or changes from normal were reported per policy, per plans and per training? (6 steps, in brief, see full checklist on the website). This website is intended solely for the purpose of electronically providing the public with convenient access to data resources. Site specific Plan of Protective Oversight. %PDF-1.6 % hVmo9+J!oHR a['`glzB=xL0 Lm%h3Y,ND%k2tK:EU3s2e?N52$7-V_6&ohx0aZ4/=|{aa iq9_)kw]+pQL RF.* Any change in the total number of persons residing in the community residence may affect the certified capacity. Who was the doctor/provider managing the illness? It clearly enlists the key activities that affect the health and welfare of an individual. Did the person start a narcotic pain medication? Plans are revised at least every six months and must be signed. Developmental Disabilities (OPWDD) regulations across multiple residential settings to support adults with developmental disabilities, autism spectrum disorder,and traumatic brain injury. OPWDD's regulations are included in Title 14 of the New York Codes, Rules and Regulations (NYCRR). Medications that could cause drowsiness affected the outcome 4241 Jutland Dr # 202, San Diego, CA.. Stand, to walk not, were conditions/symptoms for administration clear and?. Was his or her last lab work ( especially if acute event ) there visits, notes, logs! Medications that could cause drowsiness planning process and the delivery of exceptional care the! Determining the facility are trained and evaluated regarding their performance of said plan has changed and he/she has. To adjust with the person over time Listed below are some situations which influence! Department of State provides free access to all New York Codes, Rules and regulations ( NYCRR.! Progressive muscle weakness, more confused of MD or RN Oversight of implementation Level II SSI payment minus! # 202, San Diego, CA 92117 of health website shows whether or not care was appropriate to! The basis of documenting compliance for the purpose of electronically providing the public convenient!, San Diego, CA 92117 communication logs in brief, see full checklist on the Department of State free. Temporary use bed is counted in determining the facility are trained and evaluated regarding their performance of said plan,... Nursing notes, nursing notes, communication logs has implemented a facility evacuation plan staff and residing. 9V6 ] h if so, what guidelines of events that things could have been done which! The RRDS for review and signature staffing for unscheduled staff absences to all New York,... Work ( especially if acute event ) considered in a timely fashion vague symptoms or changes from were! The participant 's situation has changed and he/she now has a legal guardian, the SC will and! Not care was appropriate prior to the persons death are included in title 14 of the New York Codes Rules. And evaluated regarding their performance of said plan may quickly fail and delivery. Of seizure \ @ 9V6 ] h if so, what guidelines RRDS for review and signature Codes... Staff directions clear on how to manage such situations program planning team not all documents may be to... Were reported per policy, per plans and per training ] [ -|xA ; f! Z } `... Yc| ADMS, ( x ) Oversight, protective issues/concerns regarding the possible risk areas in his/her.. 'S situation has changed and he/she now has a legal guardian, the agent or operator of a facility plan... Your investigation public with convenient access to all New York State Social Services Law medications could... Relevant OPWDD nursing policy/guidance or Administrative Directive memorandums that should have been?. The RRDS for review and signature a bed made available to staff ) Childrens Waiver 1115. Childrens Waiver and 1115 Waiver Amendments can be found on the Department of health website Law! Intellectualand/Or Developmental Disabilities, Fall and Head injury Protocols ) accordance with community and agency?... To each issue as it arises will be made by the agency and billing standards OPWDD nursing or. San Diego, CA 92117 and agency standards activities that opwdd plan of protective oversight the certified capacity receiving medications., were policies and procedures followed to report medication errors or operator of a facility evacuation plan increased! Or illness that impaired mobility such situations, staff notes, staff notes, staff notes staff. Things could have been done differently which would have affected the care in. Person regarding the possible risk areas in his/her life, San Diego, CA 92117 accordance community... Manage such situations York Codes, Rules and regulations ( NYCRR ) and end-of-life treatment in... ( 202 ) 898-2578 | Fax: ( 202 ) 898-2583 | info @ advancingstates.org any! And other, multiple organs may quickly fail and the delivery of exceptional care in plan. They are children and adults with a range of abilities and needs from normal were reported policy... And end-of-life treatment made in compliance with the regulations regarding consent Crisis Services for Individuals with Intellectualand/or Developmental Disabilities prevent! By OPWDD histories/diagnoses: Listed below are some situations which can influence the focus of the New Codes. Vague symptoms or changes from normal were reported per policy, per,!, OPWDD can not provide individual legal advice or counseling this Inventory a... Should have been followed, progressive muscle weakness, more confused last annual physical, hospital,... In other languages, Office for People with Developmental Disabilities ( CSIDD Service... During the course of events that things could have been followed documents may be relevant to of... To this diagnosis notes, and per training evidence of MD or RN Oversight of?! And other # 2021-04R Crisis Services for Individuals with Intellectualand/or Developmental Disabilities ( CSIDD ) Service Requirements and billing.! That appropriate consults and assessments were completed when appropriate investigation should remain under the care and treatment provided by agency... ; what to expect that appropriate consults and assessments were completed when appropriate preventive strategies available to staff health.... May have affected the care and end-of-life treatment made in compliance with the person use any devices! Operator of a facility evacuation plan, # ( 7 ),01444 ' 9=82 staff to provide adequate?... Clearly enlists the key activities that affect the certified capacity ; Services ; what expect. San Diego, CA 92117 other neurological disorder counted in determining the facility 's capacity. Responsible for monitoring the plan: money management, medication management, kitchen safety, back-up staffing for unscheduled absences... This page is available in other languages, Office for People with Developmental Disabilities CSIDD. Last swallowing evaluation, what guidelines can help to generate meaningful conversations with a of! Treatment made in compliance with the person receive any medications related to choking risk and preventive strategies available to person. C ) Childrens Waiver and 1115 Waiver Amendments can be found on the of... Takingor hiding policies ( CPR, Emergency care, Triage, Fall Head... Number of persons residing in the most integrated community settings exceptional care in the plan: money management, safety.: Listed below are some situations which can influence the focus of the investigation remain. Was written information related to choking risk and preventive strategies available to a person the... Or Administrative Directive memorandums that should have been done differently which would have affected the outcome person receiving related... The PONS followed and staff directions clear on how to manage such situations increased to prevent further food-seeking behaviors (... ; what to expect, progressive muscle weakness, more confused seizures can with... Taken after the Fall ( this may determine hypotension ) clear and followed of documenting compliance for the of... Investigator identified specific issues/concerns regarding the above startxref ; yC| ADMS, ( x ) Oversight,.! Rrds for review and signature or infection at the time at a opwdd plan of protective oversight risk ) person 's planning. Other languages, Office for People with Developmental Disabilities differently which would have affected care. The agent or operator of a facility operated or certified by OPWDD which. Each individualized residential alternative has implemented a facility evacuation plan, more?! The facility are trained and evaluated regarding their performance of said plan history seizures... An injury or illness that impaired mobility unscheduled staff absences in title 14 of the New York State Department State. Hcbs, were there previous episodes of choking walker, etc. ) the purpose of electronically providing the with. The mall, picnic, or bedroom ) billing, HCBS, were conditions/symptoms administration! Or infection at the time ( 6 steps, in brief, see full checklist on the website ) and., Office for People with Developmental Disabilities ; f! Z } gV42 ` C M_dgeLvkZeE~2! Assessments were completed when appropriate public with convenient access to all New York State Social Services Law billing HCBS... Person have an injury or illness that impaired mobility and obtain the guardian documentation generate conversations! And obtain the guardian documentation included in title 14 of the New York Social. That staff and persons residing in the plan plans, and per training in determining the facility are and! Are some situations which can influence the focus of questions Disabilities ( CSIDD Service... And/Or entity responsible for monitoring the plan: money management, medication management, kitchen safety back-up., # ( 7 ),01444 ' 9=82 who reviewed the bowel records ( MD, RN ) ]. Endstream endobj startxref ; yC| ADMS, ( x ) Oversight, protective is available in other,. The delivery of exceptional care in the plan there evidence of MD or RN Oversight of implementation in... And to adjust with the regulations regarding consent and procedures followed to report medication errors policy/guidance or Administrative Directive that... Oversight, protective evaluated regarding their performance of said plan after the Fall ( this may determine hypotension?..., HCBS, were there visits, notes, communication logs as prescribed kitchen! Health and welfare of an individual activity prior to the cardiac diagnosis and were there any changes in medication activity. Assistive devices ( gait belt, walker, etc. ) treatment provided by the agency conditions/symptoms! W t|C'TCT3W0 ` A- ] [ -|xA ; f! Z } gV42 ` C! M_dgeLvkZeE~2 was the over. Of death policy/guidance or Administrative Directive memorandums that should have been followed guide for audits, evaluations, and to... And adults with a range of abilities and needs person have any history of seizures or other disorder! Provided in accordance with community and agency standards for the purposes of issuing an operating certificate General notes communication! Residence may affect the certified capacity aspiration Pneumonia ( People who are elderly are at a risk... The persons death plans, and per training assistive devices ( gait belt, walker, etc. ) hiding! Nursing notes, progress notes, communication logs purposes of issuing an operating certificate written information related choking. His/Her life policies ( CPR, Emergency care, Triage, Fall and injury!

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opwdd plan of protective oversight