You can also find links on ways to save energy around the house and more information about some of our products and services. Residential Residential Services We want you to be fully in control of energy consumption in your home. Save or print the online bill for record-keeping purposes. Call 1-800-ENTERGY ( 1-800-368-3749) and follow our automated response system billing and payment menu. This program allows for electric service to be continued for up to thirty days for any qualifying customer whose disconnection would cause a medical emergency. Making free $35 energy efficiency kits available to customers. Click here for a list of Power to Care agencies for Mississippi. See your bill projection, hourly usage and more; Understand and compare your bill; Energy-saving calculators; Learn more about energy efficiency programs; Learn what appliances use the most electricity; View appliance tax credits; Energy saving tips; Products and Services. Eligibility requirements by household size and income: A one-time $80 bill credit on September bills or a check instead, if customers opted in by Aug. 17. })(window,document,'script','dataLayer','GTM-TXR3S8R'); Benefit from participation in Community Solar. Per the Mississippi Public Service Commission's ruling, a customer qualifies as a low-income customer if the household income is at or below 200 percent of the federal poverty level. Shows all line items for your bill that are broken out into Energy Charges, Fuel Charges, and Other Charges and Credits with the total amount due for each section. BillMatrix Click hereto make a credit/debit card payment. We have a strong record of meeting or exceeding standards set by state and federal environmental agencies. Photo ID (drivers license or state-issued ID, passport). Any additional energy your home requires is automatically supplied by Mississippi Power. You can expect a 3 to 5 percent increase in energy use for every degree you set the thermostat higher in the winter and lower in the summer. Thereafter, any payments made on your Prepay account will be applied 25% to the outstanding balance and 75% toward current electric service. Pay your bill by using BillMatrix, an automated payment service not associated with Mississippi Power. Southern Company. After an energy audit of a qualified resident's home, the program will pay for installation of the most cost-effective energy efficiency measures. Mississippi Power takes its responsibility to protect the environment seriously. To review the full list of definitions please see section below. Like fuel costs, we set detailed plans to comply with state and federal environmental rules and regulations. This area will also indicate any Past Due amounts on your account and provide verbiage if you are on programs like Level Billing or Auto Pay and information about payment arrangements. To find a free tax preparation site near you, visit eitclocations.com. Provides your jurisdiction website, physical address or location where electrical service is provided, and important Entergy phone numbers for customer service or to report Power Outages. This section of the bill is to be sent when paying your bill with a check and mailing to Entergy. Qualifying customers may be eligible for up to $1,000 for one or more months. An application for homeowners assistance may be submitted by eligible households, and funds will be paid directly to mortgage servicers, property charge payees and utility service providers as applicable. 3. Budget Billing smooths out seasonal power bill changes. To qualify, customers must have a total household income of up to 250% of the federal poverty level, as listed in the chart below. An additional three months of assistance will be available to the most vulnerable households at risk of losing housing (up to 18 months maximum), while funds are available. Common causes of power outages; Save Money on Your Bill. The Entergy bill's user-friendly and colorful layout enables you to find all the important information on your bill. We offer a variety of programs and resources to help you save energy and money. Entergy customers start using electricity before paying for it, therefore customers requesting new service may be required to make a security deposit. Select "My Power Usage" or click on your "Service Amount & Usage" chart. Payment Options Log In, View Balance and Pay Bill Pay Bill Without Logging In Pay Using BillMatrix Auto Pay Choose from simple Budget Billing, which allows you to keep your payments about the same each month, or other options designed to take the pressure out of paying your bill. Things you should know to protect you and your information. See your payment options - We've grouped all our payment programs (Authorized Payment Locations, Budget Billing, Auto Pay, Paperless Billing and Credit Card) as well as our payment options (online, by mail and at a local office) so you can quickly determine which best suits your lifestyle. Covers a portion of the costs for building and maintaining the underground electrical system and associated street lights (if applicable). 1998-2023 Entergy Corporation, All Rights Reserved. No endorsement has been given nor is implied. The customers are compensated at a rate established by the Mississippi Public Service Commission for the electricity they produce and place on the electric grid. On special times like holidays and school vacations, more people and activity at home can take more energy for everything from heating or cooling to powering ovens, game consoles and more. Applicable fees may apply if you do not meet the five business day minimum for stopping a payment. . Efforts through our nationally-recognized Renew Our Rivers volunteer program have removed tons of debris from southeast Mississippi waterways. Recovers hedging costs and capacity payments not recovered through ECR as well as certain Commission-approved legal and consultant costs. Pay in a Mississippi Power office or more than 1,500 authorized payment locations close to where you live, work and shop. SET UP AUTOPAY Entergy Future Ready Resilient solutions for a sustainable tomorrow We'll match each dollar donated. You can manage your prepay account from your smart phone two ways: Download the Entergy mobile app via the Apple app store or the Google play store. Your Bill Explained Industry Services Contact our Customer Care Center at 800-532-1502 for more information. In need of help? Name on Profile: {{impersonate.ImpersonatedFirstName}} {{impersonate.ImpersonatedLastName}} Last Logged In: {{impersonate.ImpersonatedDatean}} {{impersonate . Set up email reminders and view exact copies of your bill online, along with other benefits: With Auto Pay, we will continue to read your meter and calculate your bill each month. Self-service options are available 24/7 through our automated phone system or online through myEntergy. To register, log in to your online account and make your selections under Alerts & Communications. Log in to review your usage and compare to last year. Understanding Your Entergy Bill Entergy is always working to improve our customers' billing experience. Charts and graphs give you the ability to track your energy usage. Now enter your user name and password, and you're all set! Authorized payment locations are a convenient way to pay your bill at a time and place fits your schedule. Name on Profile: {{impersonate.ImpersonatedFirstName}} {{impersonate.ImpersonatedLastName}} Last Logged In: {{impersonate.ImpersonatedDatean}} {{impersonate . How can I contact Mississippi Power about my bill? See how we can help make your home more energy efficient. Important Messages 7. Sometimes it may seem like your electric bill is a moving target, and it can be depending on a number of factors. Those that do generate excess electricity will be eligible to sell that electricity to Mississippi Power at a rate determined by the Mississippi Public Service Commission. You can quickly find our customer service number, how to report an outage, or how to pay your bill. These rates are established by Mississippi Public Service Commission rules. Paperless billing not only saves precious resources but can also be a more convenient way to keep on top of your bills. Or you can estimate what your future usage may be. The bill's user-friendly and colorful layout allows you to find all the important information on your bill. The customer will be directed to a representative, general information will be taken and customers will be provided a list of documents required for an appointment. This rate is from the company's most recent federal Public Utilities Regulatory Policies Act (PURPA) analysis of avoided costs and is also filed with the Mississippi Public Service Commission. Each year, the company files a report with the Mississippi Public Service Commission (PSC) regarding costs of fuel necessary to generate electricity. Pay your bill by using BillMatrix, an automated payment service not associated with Mississippi Power. Every Entergy customer account is aligned with one of 21 cycles so that they are billed on, or about, the same date each month. Choose one of the options below to enroll. Pay online using BillMatrix or call them at 800-834-2073. Payments are free with a linked bank account. try{Typekit.load({ async: true });}catch(e){}. Please visit nissanfinance.com or call 800-456-6622 for details on all available payment options. 1998-2023 Entergy Corporation, All Rights Reserved. Any attempt to net meter this type of generation, if not correctly designed and installed, is extremely dangerous and potentially against the law. This graphic is a breakdown of your charges that is color coded to align with your Current Charges section on the back page, with the dollar amount shown for each. Two-sided bill - Your Mississippi Power bill is two-sided. Last Logged In: {{impersonate.ImpersonatedDatean}} {{impersonate.ImpersonatedDateandTime}} Status: {{impersonate.ImpersonatedAccountStatus}} No. Safety. Covers changes in the cost of the system utilized to generate and deliver electric service to customers between base rate proceedings. An eligible household is defined as a renter household in which at least one or more individuals qualifies for unemployment or has experienced a reduction in household income, incurred significant costs, or experienced a financial hardship due to COVID-19; demonstrates a risk of experiencing homelessness or housing instability; and has a household income at or below 80% area median income. Whether you are looking for your balance and due date, checking our contact information, or seeking available payment options, we are sure you will find your Mississippi Power bill easy to read. FAQ. Providing more than $540,000 in emergency utility bill payment help for older adults and customers with disabilities facing financial hardship. 1998-2023 Entergy Corporation, All Rights Reserved. GET BILLING ALERTS Simplify your life with Autopay Set it and forget it If you chose to return to a traditional post-pay account, you will be subject to the same deposit and credit scoring requirements for post-pay customers. Welcome to the online bill payment system for Entergy brought to you by Bill Matrix. I'm looking for my bill. BillMatrix Click hereto make a credit/debit card payment. Learn More. The Entergy name and logo are registered service marks of Entergy Corporation and may not be used without the . The following documentation will be required to apply for the one-time credit: The most up-to-date information on bill assistance will be posted on this page as it becomes available. Energy efficiency and weatherization events in select neighborhoods conducted by employee volunteers. How can I contact Mississippi Power about my bill? doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. Terms and Definitions Terms and Definitions Accumulated Difference Call 1-800-ENTERGY (1-800-368-3749) to request a form for your doctor to fill out to be returned to Entergy. A $460,000 education campaign to help make Entergy Mississippi customers aware of additional energy-efficiency and bill help available to them. We want you to be fully in control of energy consumption in your home. No. This service is provided by Mississippi Power to assist our customers who may have a sight disability or impairment and would benefit from a braille or large print bill statement. ACH Payments Minimize posting time with this electronic bill payment program. LIHEAP is funded through the federal government and works with community action agencies to qualify customers and distribute the funds. Use constitutes acceptance of General Website Terms and Conditions. Brief description of some of the line items on the bill. BillMatrix is no longer accepting Nissan Motor Acceptance Company (NMAC) payments. (Lines Into Vital Equipment) program is designed to flag accounts so that special effort can be made to avoid accidental disconnection of electric service. Visit the biller's website. Discover the financial and environmental benefits of electric vehicles. The electricity generated by your solar or renewable energy system serves the energy needs of your home and can reduce your monthly electric bill. This graph shows your energy usage each month represents your usage amount for the month. *Last Name or Company Name: First Name: Utility Account Number: without dashes and spaces: Utility Service Address: In Mississippi, call 2-1-1 for information about services available in your area. There are no disconnection or reconnection fees. Pay in a Mississippi Power office or more than 1,500 authorized payment locations close to where you live, work and shop. The QPC number, when used with the account number, assures that your payment is posted to the correct utility account. However, those who do not generate excess electricity will still see a reduction, or offset, in their bills as their home uses more solar energy and less energy from the grid. '&l='+l:'';j.async=true;j.src= Authorized payment locations are a convenient way to pay your bill at a time and place fits your schedule. Cost Breakdown 6. This federally-funded program administered through community action agencies primarily focuses on helping elderly, disabled and low-income Mississippians make their homes more energy efficient. Or pay on doxo with credit card, debit card, Apple Pay or bank account. Learn more about pricing and rates. The purpose of the program is to prevent mortgage delinquencies and defaults, foreclosures, loss of utilities or home energy services, and displacement of homeowners experiencing financial hardship after January 21, 2020. doxo is not an affiliate of Mississippi Power. Similar to question 17, if you are a few months behind on your electricity bill, once your outstanding balance is less than or equal to $200, you may enroll in Prepay and transfer the outstanding balance to your Prepay account. Smart savings and solutions for every home. Your account number, due date and total due are clearly displayed on both sides of your bill. Customer requested facilities other than those normally furnished for like levels of service to similar customers. This may happen many times a day, an hour, or even within a minute or second, depending on conditions. Yes, you can pay by debit or credit card. You do not need to sign a contract to participate in Prepay. You will need a copy of your Entergy bill available for this payment transaction. However, there is no limit on the amount of energy, measured in kilowatt-hours, that may be produced by net-metered customers. No, you can't control Mother Nature, which is the most common cause of bill fluctuations because about half of our home energy costs come from heating and cooling. The program is intended for those customers who rely on special medical equipment, such as kidney machines, respiratory equipment, or heart or breathing monitors. Entergy is always working to improve our customers billing experience. Charts and graphs give you the ability to track your energy usage. Selling to Mississippi Power as a Qualifying Facility, currently ranges from 2.29 to 3.62 cents/kWh. Get answers on available social services. Is solar right for your home? 2. We apologize for any inconvenience. You may cancel Auto Pay at any time at no charge, simply by clicking the "Cancel" link found on the top of this page on the website or by contacting Customer Service. Pay your bill online with or without logging in our site. You can now pay your power bill at Walmart, Dollar General, Family Dollar, Walgreens and more. You will need a copy of your Entergy bill available for this payment transaction. Authorized payment locations are a convenient way to pay your bill at a time and place that fits your schedule. No one should have to choose between food or medicine and electricity. If you are currently a Paperless Billing customer and wish to sign up on Auto Pay, please make your online payment prior to enrolling in Auto Pay; otherwise, you will need to mail in your payment. Recovers changes to income tax and costs associated with EML's portion of the operational costs of the Mississippi Public Service Commission. If you look at this section of your bill, youll see last months reading subtracted from this months reading to get the amount of kilowatt hours (kWh) youve used during the previous month. If you leave the program, you are not eligible to re-enroll for 12 months. Once submitted, an applicant will receive a text and email notification that the application was received. Funding a nearly $1.1 million temporary bill assistance program for moderate-income customers who struggle to pay utility bills, but do not qualify for federal bill assistance programs. An eligible household is defined as a mortgage holder household in which at least one or more individuals has experienced a reduction in household income, incurred significant costs, or experienced a financial hardship after January 21, 2020; has fallen behind on one or more mortgage loan, property tax, property insurance and/or HOA/condo association payments; and has a household income at or below 100% of the area median or 100% of the median income for the United States ($79,900), whichever is greater. Just like today, if your power is turned off for 14 days or longer, your Entergy account will be finaled. Details on how to apply are below. This service is provided by Mississippi Power to assist our customers who may have a sight disability or impairment and would benefit from a braille or large print bill statement. That's why we've put all the information you'll need, like our contact numbers and website address, plus your account number, right at the top of your bill. Graphic that shows different ways you can pay your bill and any fees associated with them. When your income wont stretch any further, help is available. Enter the full account number as it appears on your Entergy bill. doxo is not an affiliate of Mississippi Power. The Third-Party Notification form must be signed by the customer making the request. 1998-2023 Entergy Corporation, All Rights Reserved. The good news is - with a little know-how and the right action - you have control to help manage most of them. To get started, please call our Business Solutions Center at 1-888-655-5888 Monday - Friday from 8 a.m. - 6 p.m. Automated telephone system at 1-800-368-3749 (1-800-ENTERGY). Mississippi residents can learn more and apply online for the program through the Mississippi Home Corporation at https://mshomesaver.com/. In addition, you should make sure your qualified solar installer or other renewable energy system installer is aware of any standby generator you have so that appropriate allowances can be made in the design of the renewable energy system. Net Metering & Your Bill Residential Ways to Save Renewable Energy Solar Energy Net Metering & Your Bill The electricity generated by your solar or renewable energy system serves the energy needs of your home and can reduce your monthly electric bill. Please read the message on your bill or the website for the exact date your bill amount will be deducted from your bank account. Call Now Understanding your bill Your power bill is more than just a number. Enter the full account number as it appears on your Entergy bill. Account Detail 11. Mississippi Power Customer Service We apologize for the inconvenience; the site is currently down. Entergy Mississippi Entergy New Orleans Entergy Texas Simplify your life with Autopay Set it and forget it Don't waste time or energy thinking about your bill and don't run the risk of paying a late fee. Mississippi Power's avoided-cost currently ranges from 2.29 to 3.62 cents/kWh, depending on the time of day and season of the year. Energy Usage & Charges Graph (s) 5. Billing Options Choose a billing option that best fits your needs. The company's annual Environmental Compliance Overview (ECO) plan provides a vehicle for the PSC to review and approve the prudently incurred environmental compliance costs to include in rates. BillMatrix Click hereto make a payment with a credit card. Selling to Mississippi Power as a Qualifying Facility. If you have a payment arrangement on your account, once your outstanding balance is less than or equal to $200, you may enroll in Prepay and transfer the outstanding balance to your Prepay account. We offer several options for payment, so you can find the method that best fits you. We will continue to read your meter and calculate your bill each month. You can pay online at www.entergy.com, select the pay by credit or debit card online option. Your account number and a valid debit or credit card are required. LIHEAP (Low Income Home Energy Assistance Program) is a program that provides money to help individuals with energy bills and other energy-related expenses.
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